Category: Technology

New AI tools could help customer service reps get to your complaints faster

If you're a customer service rep sick of dealing with an endless inbox of complaints to sift through, you might finally have some relief on deck. The complaints will still likely be endless, but Salesforce is rolling out some new AI tools for its third-party developers to help make its customer relationship management (CRM) platform even smarter and identify PR fires to put out before they have the chance to start.   The new tools, which harness Salesforce's in-house AI, Einstein, will give developers the ability to add features like natural language processing and image recognition to their apps for the CRM service. There are three new services available: Einstein Sentiment, Einstein Intent, and Einstein Object Detection.  Read more...More about Einstein, Salesforce, Crm, Tech, and Artificial Intelligence

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Just being able to see our smartphones might be draining our brain power

Let's face it — some of us are living deep in the trenches of smartphone addiction. Whether it's by constantly checking social media networks, reading push alerts, or responding to texts, we spend more time than ever on our phone. So it shouldn't come as a huge surprise that, according to a new study from McCombs School of Business at the University of Texas at Austin, our brain power is significantly reduced when we are near our smartphones. SEE ALSO: Want to stop being connected 24/7? Try this 'dumbphone' The study is titled "Brain Drain: The Mere Presence of One's Own Smartphone Reduces Available Cognitive Capacity" and the study suggests that — as the title states — our proximity to our smartphone reduces our brain power.  Read more...More about Smartphones, University Of Texas At Austin, Mccombs School Of Business, Cognitive Ability, and Brain Drain

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You can now make your own Snapchat filters without leaving the app

Snapchat is making it even easier to make your own custom geofilter.  The app just added its geofilter creation tools to its main app so you can design and buy a filter without ever closing the app. Previously, you could only make filters on Snapchat's website. SEE ALSO: Snapchat maps can figure out what you're doing and it's either cool or creepy Beginning Wednesday, you can create the "on-demand geofilters" from within Snapchat's settings. There, you can find pre-made templates for events like weddings, birthdays, graduations, and baby showers, as well as seasonal events like the Fourth of July or "Summer Vibes." Read more...More about Tech, Snapchat, Apps And Software, Tech, and Consumer Tech

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Somebody beat Nintendo and made a mini SNES out of an old SNES cartridge

The Super NES Classic Edition is going to be a hot item this year, but one inventive creator beat Nintendo to the punch with their own SNES emulator.  SEE ALSO: Super NES Classic is real and it's out in September Yesterday, a Redditor shared a Frankenstein SNES creation with the world: an SNES emulator installed inside of an old SNES cartridge. The tiny computer inside that cartridge was made using a Raspberry Pi board and was loaded up with an SNES emulator, complete with a few classic SNES games like Super Metroid and Super Mario World. If you're looking at that Super Metroid cartridge and worried that some monster destroyed it, don't worry, the engineer just printed out a Super Metroid label and slapped it on a copy of some SNES hockey game. Read more...More about Tech, Gaming, Nintendo, Raspberry Pi, and Snes

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iPhone 2020: What the iPhone of the future will look like

If we asked you to close your eyes and describe an iPhone, the image in your head would be pretty clear.It would probably look something like this: It’s a rectangle with rounded corners, with another rectangle — the display — on the front, a circular home button below the screen, a few more buttons on the left and right sides and maybe the top, and a charging port on the bottom.There have so far been 15 different iPhone models, and they all fit that description. Some people might look at the iPhone’s relatively static design over the years and think Apple has stopped innovating. But if you take even the most cursory look at the power, features, and components of the original 2G iPhone and compare them to today's iPhone 7, it's hard to take that point of view seriously. Like all of Apple’s products, each new iPhone evolves on the progress of its predecessors. Read more...More about Tech, Apple, Iphone, Ios, and Iphone 2020

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North Korea’s new smartphone looks suspiciously familiar

It's not just you — this phone looks really familiar to us, too. North Korean company Mangyongdae Information Technology Corporation just dropped the Jindallae 3, and it looks a whole lot like an iPhone.  SEE ALSO: 'North Korea VR' is an extraordinary glimpse of the world's most oppressive country This changes everything. Again.Image: DPRK TodayThe phone, named after a Korean rhododendron, would be "entirely domestically produced" in the reclusive dictatorship, according to state-run DPRK Today.  DPRK Today said that the phone was designed and assembled domestically, from its appearance and structure, to its circuit design and apps. Read more...More about Apple, Iphone, Samsung, Smartphone, and Smartphones

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Artist ironically uses AI to make portraits of people with jobs likely displaced by AI

The Most Famous Artist is all about reverse-engineering art to find what works on social media. In his latest project, he's using artificial intelligence to create like-able and sell-able work that also comments on AI's potential to kill jobs and industries. SEE ALSO: Bright pink houses attract crowds looking for the perfect selfie, and the neighbors are pissed Earlier this month the artist, known as Matty Mo, painted three soon-to-be demolished houses in Los Angeles bright pink. They became a hit for photoshoots and selfies, or in Mo's parlance, an "Instagram honeypot." He's moved onto his next project looking into AI and tech. The show kicked off Tuesday with a one-day gallery pop-up in downtown San Francisco. Read more...More about Gallery, Art, Artificial Intelligence, Tech, and Artificial Intelligence

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New images give us our first good look at Samsung’s Galaxy Note 8

We may have just gotten our first good look at Samsung's Galaxy Note 8, thanks to this detailed render. SEE ALSO: Everything you'd possibly wanna know about Samsung's Galaxy Note 8 just got leaked Although these aren't photos, the new images are design renders based on what we know from prior leaks. The images come from OnLeaks, which developed the designs with 91mobiles. The renders provide an up-close look at the front and back side of the handsets.  The 6.3-inch display is about what we expected — it's widely thought the front of the Note 8 will look similar to the 6.2-inch S8+, but the back offers an intriguing look at how Samsung plans to implement its dual-camera design. Read more...More about Tech, Mobile, Samsung, Samsung Galaxy S8, and Galaxy Note 8

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Instagram is making it way easier to keep track of comments

Instagram comments might be getting a much-needed update. A new test on the Android app of Instagram shows nested comments, similar to those on Facebook.  SEE ALSO: Instagram is still clobbering Snapchat, and it's worse than we thought Hitting "reply" on a comment now adds them to a thread like this: Image: instagramInstagram comments are currently a confusing mess, so it's a good sign that the company is working on changing that. Right now, replying to someone's comment doesn't notify them unless you explicitly tag them again, but with this it'll be easier to know when someone replies to you. Read more...More about Instagram, Comments, Tech, and Social Media Companies

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Your future iPhone could wake you up by memorizing your sleep patterns

If you use an iPhone, Apple probably controls most of your waking hours. The company could take over your time spent in dreamland sometime in the near future, too, by using all the data it collects about you to push you toward a better night's sleep.  Apple might be working on a new system to help improve user sleep patterns, if a new patent recently granted by the United States Patent and Trademark Office (USPTO) is any indication.  The filing, which was unearthed by Apple Insider, describes new methods to automatically control alarms and notifications to manage bedtime at night and waking times in the morning. The system would offer a service that's usually against the company's MO: making users disengage with their phones to hit the hay.  Read more...More about Apple, Beddit, Sleep Tech, Tech, and Big Tech Companies

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