It may have taken the FAA to convince Southwest to take its 737 Max 8’s out of the air, but the airline is making up for it (sort of) with a March promotion that allows you to change your flight for free, even if there’s a difference in the price of the ticket.
Unlike most other airlines, Southwest never charges change fees. What’s different here is that you can change a flight to one that’s more expensive and still not pay a dime.
Originally spotted by Dan’s Deals, the systemwide policy change allows you to change any flight that was booked for travel in March to another one within 14 days for free. Dan didn’t say why the deal exists, but out own Shep McAllister was given the toption when his 737 Max 8 flight was cancelled, something customer support told him was due to issues with the Max 8.
If your travel plans have changed, then that’s great news. As Dan points out, it can also mean good things when you book that ticket. He booked a $134 flight and then seconds later changed the ticket to a $583 option.
He notes that once he made that change he wasn’t able to cancel the ticket (Southwest allows free cancellations within 24 hours of booking) and instead had to call to get his money back, so like probably every other time in your life you’ve ever purchased a plane ticket you’ll want to be ready to commit to flying when you start this process or be prepared for a tiny bit of a headache.
If you’re planning a last-minute March trip or want to extend one you’ve already booked it’s a pretty solid deal.